ADP Network Phone Enterprise Completes Dealership Management System

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ADP has deployed its Net­work Phone Enter­prise sys­tem at 1,400 deal­er­ships inte­grat­ed with its deal­er­ship man­age­ment sys­tem. The auto­mat­ic dis­play of cus­tomer back­ground and cur­rent trans­ac­tion infor­ma­tion when cus­tomers call improves ser­vice and helps secure repeat busi­ness.

Background
ADP tech­nol­o­gy uses Voice-over Inter­net Pro­to­col (VOIP)
Voice, data and video share same net­work con­nec­tion




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