BMW Chooses Arkona DMS for STEP Facilities

BMW has cho­sen DealerTrack’s Arkona sub­sidiary as the DMS for its nine Ser­vice Tech­ni­cian Edu­ca­tion Pro­gram (STEP) facil­i­ties. STEP trainees will learn to write repair orders, review cus­tomer ser­vice his­to­ries, locate and order parts, enter their time, and under­stand war­ran­ty process­es with the DMS.

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