In this fast paced, tech dominated world connected people want to make appointments and reservations instantaneously. Drivers will gravitate to auto repair shops that allow online service appointments. Many auto dealers still rely on phone calls to make appointments and customers who just drive in when they need vehicle service. ClearMechanic has a solution that allows service customers to make instant online reservations through the “OpenTable for Car Repairs.”
Through ClearMechanic’s website customer can search for connected repair facilities, whether they are independent repair shops or franchised dealers, select a time that is convenient to them and with a click of the mouse, make an appointment. Customers no longer need to wait for a return phone call or confirming email.
While this program is currently limited to the San Francisco Bay area, it will not be long before ClearMechanic or other companies offering similar services will be nationwide. Is your service department prepared to handle this change?