A Total Commitment to BDC Excellence
Nothing frustrates customers more when calling a dealership only to have their call go unanswered, to be put on a lengthy hold, have their call transferred around the dealership, or to have their call dropped.
MasterCall from DMEautomotive is a complete set of inbound and outbound customer contact management solutions. From outbound CSI, unsold follow-up, and first appointment call campaigns to complete inbound service appointment setting and backstop/overflow support, MasterCall features a flexible, scalable, and affordable set of solutions that provides dealers with as much, or as little, service as they need to succeed.
Find the solution that works best for your dealership:
- MasterCall Solutions – On-demand call campaigns customized to meet your specific business needs
- MasterCall 24-hour Backstop – Improved appointment-setting process so you never miss an appointment or have a dropped call
- MasterCall Inbound Service Appointment Setting – All inbound service calls handled consistently and effectively every time
- MasterCall Plus – The complete package for dealers who demand the very best for their customers, and are serious about maximizing every opportunity.
Contact us to learn how DMEautomotive takes a scientific approach to growing business and retaining customers.