Delphi Product and Service Solutions, along with aftermarket partners, unveiled its at the recent AAPEX Show during Automotive Aftermarket Industry Week in Las Vegas, adding auto dealer-level service capabilities. Auto IQ features the Connected Car Telematics Solution (CCTS). This device plugs into the vehicle’s under-dash OBD II connector and, through a cellular modem or a Bluetooth connection to a smartphone, communicates through the cloud with Delphi firewall-protected servers within a virtual private network.
The Delphi servers can identify the vehicle identification number and decide if that indicates a specific repair part is likely to be needed, and transmit the data to servers in a designated aftermarket service network. By integration into a part supplier’s e-catalog, CCTS can get the parts number and ensure that the servicing shop has it or ready access to it.
Delphi’s Auto IQ uses a PC platform with a vehicle communications interface (VCI) device that plugs into the OBD II connector at one end, the PC or a tablet at the other. It supports most automotive data bus, diagnostic, and reprogramming protocols for applications connected to the Detroit 3 automakers. At the independent garage service level, Auto IQ and the VCI provide such functionality as access to repair information, enhanced diagnostic data, and bidirectional controls, of which there are thousands for GM, Chrysler, and Ford.