Smart Dealership Tips from AutoRaptor
offers three different ways that leads can be distributed to sales reps: Managers can assign each lead manually; sales reps can be allowed to claim leads; or leads can be distributed in a round-robin fashion.
Round-robin assignment will distribute leads equally and automatically to available sales reps with minimal manager intervention.
How it Works:
- Sales reps provide the hours during which they are available to promptly respond to leads.
- When round-robin assigned leads are ignored for more than 30 minutes, a manager will be alerted who can reassign the leads.
- As leads come in during the day, they will be distributed round-robin to the sales reps currently working and available to receive leads.
- A sales rep may change their status to “busy” at any time to temporarily remove themselves from the round robin loop.
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By nurturing a new philosophy on customer relations your dealership will make more sales and retain more customers.
is a web-based Customer Relationship Management solution that offers a way to change how your salespeople relate to customers.