ARI Awarded National Joint Powers Alliance Contract, CEI Wins Stevie Award for Contact Center, Donlen Names Best-in-Class Vehicle Auctions
ARI Wins NJPA National Contract for Government Fleets
ARI was awarded a national contract by the National Joint Powers Alliance (NJPA) Board of Directors under the category of Vehicle Maintenance & Repair with Related Equipment, Supplies & Services and is available nationally to NJPA Members. NJPA contracts are nationally solicited, competitively bid and awarded on behalf of NJPA current and potential government and education member agencies. “We have decades of experience helping government fleets of all sizes keep their cars, trucks and equipment well maintained and operating efficiently,” said ARI Senior Vice President, Sales and Marketing, Gene Welsh. “Our public sector clients view ARI as an extension of their organization and as a trusted advisor.” Learn more.
CEI Wins a Bronze Stevie Award for Contact Center of the Year
The CEI Group, Inc. won a 2013 Bronze Stevie Award for Contact Center of the Year in the seventh annual Stevie Awards for Sales & Customer Service on Monday night. CEI won in the category of business and diversified services companies operating call centers with fewer than 100 seats. The awards were presented to honorees during a gala banquet on February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the US and several other countries attended. “We’re honored that the judges recognized our customer call center’s accomplishments last year under the leadership of its senior manager, Carol Gillespie,” said Vincent Brigidi, CEI’s president and chief operating officer. Learn more.
Donlen Names its Eight Best-in-Class Vehicle Auctions
Donlen announced its 2012 winners for best-in-class vehicle auctions. Each year, Donlen’s remarketing group recognizes their best-in-class auction partners that have achieved the highest levels of service delivery. Top performers for 2012 include:
• Auction of the Year: Carolina Auto Auction
• Central/Northeast Region: ABC Detroit/Toledo
• South/Southeast Region: ABC Bowling Green
• West Region: Brasher’s Portland Auto Auction
• Best Days to Condition Report: Adesa Memphis
• Best Days to Sell: ABC Orlando
• Best Expense Control: Carolina Auto Auction
• Best Retention Dollars: ABC Bowling Green