CEI Makes Upgrades to its Salvage Recovery Technology

CEI Group has imple­ment­ed enhance­ments to its fleet acci­dent sal­vage recov­ery tech­nol­o­gy that speed the process and assists clients in get­ting the best price for their total-dam­age vehi­cles. Enhance­ments include a new page in CEI’s Claim­sLink 360 inter­nal appli­ca­tion that con­verts all data rel­e­vant to sal­vage claims to dig­i­tal files and makes it read­i­ly acces­si­ble to CEI’s loss recov­ery spe­cial­ists.

Oth­er enhance­ments to the tech­nol­o­gy are:

  • Auto­mat­ed notice from CEI’s fleet oper­a­tions depart­ment to the sal­vage team as soon as a fleet declares a vehi­cle dam­aged in a col­li­sion a total loss.
  • A dis­play of up to three esti­mates of the vehicle’s whole­sale or retail val­ue from   nation­al sal­vage price data bases, to eval­u­ate buy­er bids.
  • The abil­i­ty to send emails to an unlim­it­ed num­ber of sal­vage buy­ers request­ing bids.
  • A dis­play of all bids received.
  • An unlim­it­ed dis­play of all actions tak­en in the sal­vage process for every sal­vage claim.

Chris Vil­lel­la, CEI’s senior man­ag­er of loss recov­ery and insur­ance ser­vices, says that by speed­ing up the sal­vage process, the enhance­ments also help to short­en the aver­age time it takes his depart­ment to com­plete the recov­ery of funds from third-par­ty dri­vers respon­si­ble for acci­dents with CEI fleet clients.



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