recommendations and prices are identical throughout Xtime’s platform, a consistency that enables all dealership personnel (advisors, managers, call center agents) to provide accurate service recommendations and price quotes for services on any vehicle.
Menu 7 also powers Xtime’s online, mobile, and in-vehicle telematics scheduling channels. By providing clear, consistent service recommendations, Menu 7 instills customer confidence and trust while providing a convenient online purchasing experience within the Xtime platform.
• The new mobile application, Mobile 7, is automatically launched when a consumer lands on a dealer’s website using a mobile device, seamlessly extending the intuitive and convenient 7 Series online interface to any modern mobile device.
• Mobile 7 displays image-based vehicle and service advisor selections while booking mileage-based service packages and individual services and repairs.
• It enables “New Customer”, “Find Me”, and “Log In” entry points, enabling the dealership to address the complete spectrum of potential customers visiting the dealer’s website from their mobile device.
, and are components of Xtime’s ServiceCRM customer retention platform. It allows dealers and automotive manufacturers to present a modern, sophisticated digital interface to customers through the entire lifecycle of vehicle ownership while meaningfully improving key satisfaction, retention and profitability metrics.