Millennials: Driving the Next Car Evolution, sponsored by AutoTrader.com
Still mystified by millennials? Glenn Pereira, Manager of Industry Education at AutoTrader.com will present the company’s two-year study of this generation’s attitudes towards car shopping, and what strategies your business should use to deliver what they expect from their car-shopping experience.
♦When? Wednesday, October 23 at 1:00 (EDT)
The Four Service Sheets, sponsored by The NADA-ATD Academy
The time you spend with a customer allows you to identify upsell opportunities, add hours per repair order, and increase your part sales.
Hear from NADA industry experts, Robert Atwood and Chris Bavis, on how four service sheets and a standard procedure for greeting your service customers can put structure into the chaos that typifies the morning write-up.
♦When? Wednesday, October 30 at 1:00 (EDT)
Can’t Attend the Live Webinars?
Watch it ON-DEMAND at NADAuniversity.com! Webinars are available on-demand within 4–6 business days of the live presentation.