New Mobile App Helps Car Owners During Takata and Other Open Recalls

Hon¬≠da Motor Co. has added to what‚Äôs already one of the biggest recalls of the year span¬≠ning 10 automak¬≠ers ‚Äď and may even¬≠tu¬≠al¬≠ly eclipse Gen¬≠eral Motors‚Äô mas¬≠sive recall. to replace air bags from Taka¬≠ta Corp. Hon¬≠da is vol¬≠un¬≠tar¬≠ily expand¬≠ing its U.S. recall from 2.6 mil¬≠lion vehi¬≠cles up to 5.4 mil¬≠lion.

How¬≠ev¬≠er, the issue with recalls goes well beyond the Taka¬≠ta recall ‚Äď Car¬≠fax says that one in six vehi¬≠cles on U.S. roads have a faulty part recalled by the automak¬≠er, but the vehi¬≠cle has yet to be tak¬≠en in for repair by the vehi¬≠cle own¬≠er. , sim¬≠ply keep¬≠ing up with all these recalled cars is a chal¬≠lenge. How Hon¬≠da and oth¬≠er automak¬≠ers, and their deal¬≠er net¬≠works, respond to this recall cri¬≠sis presents an oppor¬≠tu¬≠nity for improv¬≠ing cus¬≠tomer ser¬≠vice and loy¬≠al¬≠ty.

The good news is that Car¬≠fax has sev¬≠eral solu¬≠tions to help deal¬≠ers eas¬≠ily find out about open recalls. As a Car¬≠fax¬ģ Advan¬≠tage Deal¬≠er¬ģ, you can run all the Car¬≠fax¬ģ Vehi¬≠cle His¬≠tory Reports‚ĄĘ you need to know about open recalls at acqui¬≠si¬≠tion and dis¬≠close them to buy¬≠ers at retail by show¬≠ing them the Car¬≠fax. In addi¬≠tion, Car¬≠fax mon¬≠i¬≠tors your inven¬≠to¬≠ry for recalls for you. Car¬≠fax Advan¬≠tage Deal¬≠ers receive an email every week alert¬≠ing them to units with open recalls on their lot.

In light of the biggest recall year ever in the auto indus¬≠try, deal¬≠ers also can pro¬≠tect their cus¬≠tomers by sign¬≠ing them up with , a free ser¬≠vice that alerts car own¬≠ers when their car has a recall. New and used car buy¬≠ers ‚Äď even ser¬≠vice cus¬≠tomers, too ‚Äď can find out if their vehi¬≠cle has one of those recalled airbags or oth¬≠er safe¬≠ty recall by down¬≠load¬≠ing the myCar¬≠fax app. Using only the license plate (VIN is also an option), the app mon¬≠i¬≠tors for recalls now as well as ones issued in the future.

Deal­ers and their cus­tomers ben­e­fit from oth­er fea­tures in the myCar­fax app, too. It sends reminders when main­te­nance (oil changes, tire rota­tions, etc.) is due, which helps dri­ve increased ser­vice rev­enue for the deal­er. Deal­ers that par­tic­i­pate in the free Car­fax Ser­vice Net­work are fea­tured in the myCar­fax app when car own­ers are search­ing for local places to have their car ser­viced or recall fixed. Plus, if you sign up your cus­tomer with myCar­fax, your deal­er­ship is saved as a favorite with­in the app, mak­ing it sim­ple for the cus­tomer to click and sched­ule a ser­vice appoint­ment.

Talk to your Car¬≠fax rep¬≠re¬≠sen¬≠ta¬≠tive, or call (888) 788‚ÄĎ7715 to become a Car¬≠fax Advan¬≠tage Deal¬≠er and to join the Car¬≠fax Ser¬≠vice Net¬≠work.

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